Volkswagen

Boardwalk Volkswagen

1 Bair Island Road
Directions Redwood City, CA 94063

  • Sales: (866) 694-5805
  • Service: (866) 238-2644
  • Parts: (877) 689-0072
Info

Lease Return Center

 
Explore Your Lease End Options at Boardwalk Volkswagen

It's Time to Prepare...

Thank you for leasing with Volkswagen Credit. We look forward to assisting you in making a smooth transition as you near the end of your lease. You have the option to purchase your current vehicle or get into your next VW.

As a returning Volkswagen Credit lessee, we'll waive your turn-in fee and security deposit on your next VW lease-or if you decide to purchase your next VW, we'll waive your turn-in fee. It's our way of saying, 'We're glad you've been part of our family and we look forward to serving you in the years to come!'

 Option 1: Turn In Your VW

Make your move into a new or Certified Pre-Loved VW by following these steps:

  • View our new inventory to explore your next model and schedule a test drive.
  • Review your vehicle's condition.
  • Schedule your inspection.
  • Turn in your vehicle.
 Option 2: Purchase Your VW

Not ready to let go of your current VW? No problem. Here's what to do if you'd like to purchase your current vehicle:

  • Email or call us to receive a payoff quote and instructions for purchase.
  • Review your vehicle's condition.
  • Schedule your inspection.
  • Turn in your vehicle.




Review Your Vehicle for Wear & Use

Exterior

Normal Wear and Use

  • Dents, chips and scratches smaller than 2 inches on bumper or panel
  • Single windshield chip without spidering
  • Fewer than three "dings" per panel

Excess Wear and Use

  • Scratches, dents, gouges and chips larger than 2 inches on bumper or panel
  • Chipped, cracked or heavily pitted glass, or improperly tinted windows
  • Improperly completed body repairs (i.e. mismatched paint, sanding marks and incomplete dent removals)
  • More than three "dings" per panel (A ding is the size of a quarter or smaller, without broken paint)
  • Multiple dents, scratches or chips per body panel

Tires & Wheels

Normal Wear and Use

  • All four tires and the spare have more than 1/8 inch of tread at the shallowest point
  • Minor steel or alloywheel scuffs
  • Vehicles equipped with 4Motion must have matching brand, size and rating on all tires
  • Tires are same size and quality as the original equipment

Excess Wear and Use

  • One or more tires including the spare have less than 1/8 inch of tread at the shallowest point
  • Heavily gouged steel or alloy wheels
  • Retreads, snow tires, gouged tires or tires with cut or plugged sidewalls
  • Unrepairable steel wheels or alloy wheels that are broken, missing or bent

Interior

Normal Wear and Use

  • All original equipment present including the owner's manual, all sets of keys, airbags, CD player, navigation CDs and the convertible top cover (if applicable)
  • Minor staining and carpet wear

Excess Wear and Use

  • Upholstery holes, tears, burns
  • Excessive staining of the upholstery, carpet or interior panels
  • Damage to convertible top

Mechanical

Normal Wear and Use
  • All equipment, options and accessories are intact and working

Excess Wear and Use

  • Service indicator lights are on indicating maintenance or repair is needed (i.e. check engine light, airbag light, etc.)
Schedule Your Vehicle Inspection

You can schedule an inspection appointment here or by calling us at 650-364-0100.

During the inspection, an agent will evaluate your vehicle for any excess wear and use. Upon completion, you will receive an inspection condition report which itemizes any excess wear. To view a sample of this report, log into vwcredit.com/accountadvisor. Any excess wear will be billed on your Turn-In Settlement Invoice (unless you choose to repair the items prior to turn-in).

If you have any excess wear charges, we highly recommend that you discuss the results with Boardwalk Volkswagen and your insurance agent. We may have helpful suggestions for minimizing out of pocket expenses. Make sure to ask us if any of the repairs needed are covered under warranty. If repairs are completed, mail or fax the receipts to us before you return your vehicle to ensure proper credit to your account.

Turn in Your Vehicle

Once your inspection and desired repairs are completed, there's only one thing left to do-turn in your vehicle and make your move into a new or Certified Pre-Loved VW! Here's how:

1. Contact us to set up a turn-in appointment.

2. After you've returned your vehicle, just let us know by logging into vwcredit.com/accountadvisor to fill out our vehicle return form or by calling (800) 521-0171. You'll receive a final turn-in settlement invoice from us within four weeks.

Volkswagen Credit Loyalty Offer

As a returning Volkswagen Credit lessee, we'll waive your turn-in fee and security deposit on your next VW lease-or if you decide to purchase your next VW, we'll waive your turn-in fee.